National Continence Helpline

Continence Helpline 1800 33 00 66

The National Continence Helpline is a free telephone advisory service staffed by a team of continence nurse advisors who provide information, education and advice to callers with incontinence or who are caring for someone with incontinence. The Helpline also provides information and advice to health professionals.

Common topics covered by the Helpline include:

  • Women - pregnancy, prolapse, menopause
  • Men - prostate, after dribble
  • Children - bedwetting, day wetting, soiling
  • Chronic conditions such as diabetes, MS, parkinsons disease, etc.
  • Funding schemes
  • Continence products


The Helpline also provides information about:

  • the assessment and diagnosis of incontinence
  • treatment options
  • management advice, including product information and advice
  • information about funding schemes to assist people to offset some of the costs associated with continence products
  • details of local continence service providers, product suppliers and product manufacturers
  • details of related funding schemes such as the Australian Government's Continence Aids Payment Scheme
  • access to a wide range of free information brochures, including brochures in languages other than English.