The ADWG explains policies but does not provide the specific steps and actions needed to apply risk management principles within a water treatment plant (WTP)…
Failure to maintain appropriate levels of knowledge, skill, and experience in the frontline operator workforce runs the risk of disruption and loss of service delivery consequent to human error, along with associated risks to the environment and public health and safety…
Microbial pathogens are removed from source waters to make safe drinking water. Health-based targets (HBTs) refer to the quantities of pathogens that will NOT cause illness, and water treatment plants (WTPs) must ensure that the numbers of pathogens in potable water are the same or lower than the HBTs…
Water utilities need a method and framework which enables the identification and prioritisation of research into emerging water quality contaminants and pathogens…
Water treatment plants (WTP) produce safe drinking water that does not contain harmful microscopic pathogens, but subsequent pipe-leaks or valve or hydrant malfunctions en route to the customers tap increase the risk of pathogens entering the public water supply…
Although a cluster of customer complaints can identify specific water quality issues such as a dirty water event, it is more difficult to understand the extent of general customer satisfaction with water quality and taste…
The ADWG has methods for predicting risks to water quality, but these were not developed for managing extreme climate-change driven weather events such as bushfires or floods…